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for resolution and corrective actions. Perform other special projects and duties as needed or assigned. Qualifications Required Qualifications: Bachelor's of Science in Accounting or Finance, Health Information
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, supplies and Medical Records. Responsible to ensure that all services are being performed efficiently and acts as the responsible party to respond to service issues and take appropriate remedial action
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techniques when during difficult encounters. Politely denies access to those who do not pass all screening requirements. Appropriately escalates potential problems, issues or unusual questions to supervisor in
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messages. Refers problematic phone calls to appropriate party, pages, staff, and contacts other areas of hospital as necessary for information. Answers routine patient questions. Maintains stock in patient
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. Refers problematic phone calls to appropriate party, pages, staff, and contacts other areas of hospital as necessary for information. Answers routine patient questions related to scheduling, and additional
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. Refers problematic phone calls to appropriate party, pages, staff, and contacts other areas of hospital as necessary for information. Answers routine patient questions related to scheduling, and additional
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messages. Refers problematic phone calls to appropriate party, pages, staff, and contacts other areas of hospital as necessary for information. Answers routine patient questions. Maintains stock in patient
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handles appointment changes. Answers phones, screens and routes calls as appropriate, and takes complete and accurate messages. Refers problematic phone calls to appropriate party, pages, staff, and
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. Triage issues for assigning or escalating to the appropriate team. Monitor the end-user support channels/queues. Partner with 3rd party vendor support and consultants as necessary. Collaborate with cross
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to ensure that all services are being performed efficiently and acts as the responsible party to respond to service issues and take appropriate remedial action. Qualifications Required : Ability to perform